Welcome to the privacy policy of Nexgen Accountancy Limited. In this document, “we”, “our”, or “us” refer to Nexgen Accountancy Limited. Neale Musgrove serves as our designated Data Protection Officer.
This privacy statement explains how we handle the information we record about you, which may be provided directly by you or by others on your behalf. It applies to both personal information, which can identify you as an individual, and non-personal information.
We prioritise the protection of your privacy and confidentiality. Importantly, we ensure that your data will not be used for unintended purposes or accidentally fall into the wrong hands. We commit to preserving the confidentiality of all information you provide to us and expect the same in return.
We maintain robust procedures and regular training in data protection, confidentiality, and information security. Furthermore, our practices are regularly reviewed to ensure effectiveness and compliance with UK law, including the EU General Data Protection Regulation (GDPR).
The law requires us to inform you of your rights and our obligations concerning the processing and control of your personal data. Consequently, we request that you read the detailed rights information provided at www.knowyourprivacyrights.org.
We do not share, sell, or disclose any information collected through our website, except as detailed below. This stance ensures your data remains secure and private.
Our services commence upon your implicit or explicit acceptance of our engagement letter. As soon as we begin services with your prior knowledge, this agreement becomes immediately active.
To provide our services to businesses and personal clients, we process data necessary for service provision and agreed purposes. This includes both personal and non-personal data.
For personal clients, we may process data that includes, but is not limited to, contact information, business activities, and financial details. Additionally, some services may require processing special category data such as racial or ethnic origin and health information.
Moreover, we may process personal data connected to our clients’ or suppliers’ business relations. This includes contact details and financial information, which we receive from them or other authorised third parties.
We process information from our suppliers only to the extent necessary for our contractual relationships. This data is crucial for maintaining our business operations.
We determine the legal basis for processing personal information as required by law and notify you of the basis and any changes thereto.
We process personal information under consent until such consent is withdrawn. You can withdraw consent at any time by contacting us at enquiries@nexgenaccountancy.co.uk.
We process information based on legitimate interests, including record-keeping for the proper and necessary administration of our business. These activities also encompass responding to communications, managing business risks, and protecting legal rights.
We process personal information to comply with legal obligations, such as responding to legal or tax authorities when required.
We collect data through your interactions with us to improve service efficiency. This approach includes keeping track of communications to provide a high-quality service.
We use information from complaints to resolve issues and improve our service quality. We handle complaint-related information with discretion and only share it when absolutely necessary.
Office visits require prior notification. We maintain records of visits to ensure security and safety at our premises.
Our website uses cookies to enhance user experience and improve our services. You can manage cookie preferences through your browser settings.
Additionally, we use safeguards for data processing outside the EU to ensure compliance with EU standards.
You can review or update your personal information at any time. Please contact us for access to information not available through our website.
We retain personal data as long as necessary to provide requested services, comply with legal requirements, and support legal claims.
We may update this privacy notice as needed. The applicable terms are those posted on our website on the day of use. We recommend keeping a printed copy for your records.
For any questions or concerns about our privacy policy, please contact us.
